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FAQ

/FAQ
FAQ 2017-03-20T19:04:05+00:00
When should I stop counselling? 2015-04-22T21:56:25+00:00

Counselling should be stopped only when the goals of counselling have been met and it should be mutually agreed upon by both you and the counsellor. Stopping medication without completing the dosage, just because you are feeling better can increase chances of relapse. In the same way, the end of counselling should be planned together in order to have a sense of completion for both parties.

What do I do if I do not feel better? 2015-04-22T21:54:00+00:00

Just as for a physical ailment, we may not feel ‘cured’ after taking one medicine, a single counselling session may not be always sufficient. Talk about these feelings with your counsellor and together you can work out how to take things forward. For deep-seated issues, counselling can take time. We are dealing with people’s behaviour and no-one can change overnight! The important thing is to keep hope and continue counselling for as long as is required.

I am not comfortable with the counsellor’s gender / ethnicity / language. What should I do? 2017-03-20T19:04:16+00:00

Talk about it to your counsellor. This is very important as you both need to understand what exactly is causing you to be uncomfortable and work on that. Also, once you are able to discuss it openly, alternative options (like meeting another counsellor) can be considered.

My child / spouse / friend / subordinate is going for counselling. If I want information about how the counselling is progressing, what should I do? 2017-03-20T19:04:16+00:00

All client information is strictly confidential, except in the case of harm to self, others or the institution. In such cases, the concerned people will be appropriately informed with the prior knowledge of the client. Apart from this, the client is at liberty to share whatever he wishes with others, but the counsellor is bound by ethics to not provide any information to any outsider, without the client’s explicit permission. If the client is below 16 years of age, the parents can enquire about their child’s progress, but the counsellor will choose to reveal information according to his/her experienced judgement and with the awareness of the child. In all circumstances, it is always better if the client directly shares information with others rather than through the counsellor.

Whatever I share with the counsellor, will it be shared with my parents / school / company? 2017-03-20T19:04:16+00:00

All client information is strictly confidential, except in the case of harm to self, others or the institution / organization. In such cases, the concerned people will be appropriately informed with your prior knowledge.

When should I seek counselling? 2015-04-22T21:54:53+00:00

If you feel that there are some aspects in your life that you wish to change or improve, if you feel unhappy or worried and this is making it difficult for you to enjoy your day-to-day activities, if you are disturbed by an issue which appears to be hindering your ability to concentrate and function well, if you have trouble coping with a new situation in your life or if you simply wish to express pent-up feelings and confide in someone trusted, you can seek counselling

Someone I know requires counselling, but refuses to meet a counsellor. What should I do? 2017-03-20T19:04:16+00:00

Attempt to persuade the person in question to talk to a professional and assure them that they would not be forced to do anything against their will. Find out why they are resisting counselling and dispel any myths if present. If he/she still refuses to go for counselling and if his/her behaviour is directly affecting you, you can come in for counselling yourself to learn how to better cope with, handle and help that person.

My friends / family / colleagues feel that I require counselling, but I do not think so. What should I do? 2017-03-20T19:04:16+00:00

Sometimes, people who really care about us are able to notice problems / issues that we fail to recognize for ourselves. In such a situation, there is no harm in going for counselling and sharing this openly with the counsellor. Together, you can both identify if there is a need for counselling or why others feel that you require counselling.

I feel sad all the time, do I have depression? 2017-03-20T19:04:16+00:00

Any doctor would tell you that self-diagnosis is dangerous and this applies to psychological problems as well. Just as a running nose does not mean you have pneumonia, one or two symptoms taken out of context does not mean that you have depression or anxiety. If you feel unhappy or uncomfortable with your life, talk about it with a trained counsellor and focus on making yourself feel better.

How do I book an appointment? 2015-04-22T21:55:31+00:00

You can call or email us. All details are found on the Contact page / can be obtained from the HR / company.

I have booked an appointment, but I have to cancel / reschedule it. What do I do? 2017-03-20T19:04:16+00:00

Call your counsellor and inform him/her prior (at least 8 hours) to your appointment. It is important to respect the counsellor’s time and inform him/her so that another client’s appointment can be booked in place of yours.